Skip to content
Feedback button

Primary Authority Partnership testimonials


Ian Fitzgerald, Managing Director, Rick Stein Group

"Whilst sourcing and serving great produce has always been the passion, standards and safety underpin everything we do as a business. Partnering with Cornwall Council in a primary authority agreement helps reinforce our approach to safety. We recognise the value of a close, open and challenging relationship where access to up-to-the-minute thinking and expertise has helped us to continuously improve."

September 2019


Paul Lightfoot, Safety & Wellbeing Manager, Ramsay Health Care UK

"Since joining the Cornwall Council primary authority partnership Ramsay Health Care UK Operations LTD have found the scheme invaluable. The partnership provided us “realistic and pragmatic” expert knowledge, advice leading to improvements and reassurance in our food safety management systems.

Our primary authority partners are extremely engaging and proactive in understanding our business and have been very effective especially in reducing the red tape and inconsistent inspection regimes. We would highly recommend Cornwall Council primary authority scheme as they are a much needed value add for any organisation, the schemes importance should not be underestimated."

September 2019


Roy Young, General Manager, Clean Ice Ltd

"When we first approached Cornwall Council with a view to setting up a P.A. we, as a company, were in the froes of starting up a new concept and looking for some guidance and looked to the PA scheme to provide this. They have enabled us to develop the service to a level whereby we are completely confident that what we are delivering comes with the expertise and knowledge of the Council’s support staff and especially the Environmental Health Dept. I suspect our enthusiasm and the barriers we would have met if we had attempted to do this independent of the PA may have quashed our enthusiasm and motivation for getting the service off the ground. We now launch the service, safe in the knowledge that the support we have been given by attaching ourselves to the PA scheme, will give us every chance to be successful. All officers we have dealt with have endeavoured to make the process seamless and efficient and would highly recommend it to any companies looking to ensure safe compliance within the sector in which they operate."

November 2019

Need help?

Most issues can be resolved online, it's the quickest and most convenient way to get help.

Use our contact us form