Have you overpaid your Council Tax? Have your circumstances changed meaning your council tax account is now in credit? If so, please contact us to request a refund.
We will check your account to see if you are in credit and whether a refund can be issued.
If you owe Council Tax for previous years or you owe Council Tax on another account, we will be unable to give you a refund. This is because the credit will be used to go towards the amount you owe.
Your account could be in credit because you have:
- overpaid
- moved out of Cornwall
- been awarded a discount or exemption
- been awarded Council Tax Support
- had the band of your property reduced
- the property has been re-let
- sold your property
Refunds are paid by Bacs directly into your bank account.
You will need to provide us with the following information so that we can organise your Bacs refund:
- Your name, address and contact details.
- Your Council Tax account reference (this can be found on your Council Tax bill and starts with 3).
- The address for which you are requesting a refund.
- Why you are requesting a refund.
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You will also need your bank account details before completing this form.
Refunds are usually paid direct into the bank account of the person or persons named on the council tax bill.
If your council tax account is in joint names and you want the refund to be issued to only one person named on the bill, we will ask for written permission from all of the persons named on the bill before we can issue the refund.
Our refunds are usually authorised once a week and issued the following day.Ask for a Council Tax Refund
You can check the balance of your council tax account online by registering for an online council tax account. Our step-by-step guide shows you how to set up an account.