We report annually on how we are performing. We monitor our projects, performance indicators and risks on a regular basis so that we can capture updates against progress. This ensure we achieve what we set out to in our Service Plan.
These updates help senior management to:
- Target areas of poor performance
- Identify the reasons behind them
- Commit resources to rectify these
- Pinpoint areas of good performance so we can celebrate our achievements.
We review the updates on a monthly and quarterly basis. We use this at our leadership team meetings to understand where issues may be arising. Key projects and performance indicators are also reviewed by our Corporate Leadership Team and published to ensure transparency.
We review and publish performance information on a monthly basis. We also use the information to revise our priorities and objectives. Our performance is benchmarked against other fire and rescue authorities of a similar size and nature.
We submit statistics relating to operational activities to the Home Office annually. View the links below for more information:
Engagement and Consultation
Effective engagement is a continual process. It is an essential part of our development and central to shaping the future of the service. Throughout the development of our plans we involve
- our community
- staff
- elected Members
- and partners
This two-way communication means we can inform people about the services we provide and involve them in shaping our plans. This allows us to become a more integrated service within the community.
The National Framework requires us to consult on our Integrated Risk Management Plan (IRMP). The IRMP sets out our service plans over a three-year period.