Organisations able to give you advice, information and services to help you after a flood include:
Cornwall Community Resilience Network
Website: Cornwall Community Resilience Network
Cornwall Community Flood Forum
Tel: 07975 711429
Website: Cornwall Community Flood Forum
Environment Agency
Floodline: 0345 988 1188 (24 hrs)
Incident hotline: 0800 80 70 60 (24 hrs)
Website: Environment Agency website
Cornwall Council Roads, Transport and Parking
Drainage and flooding on a Highway webpage
Tel: 0300 1234 222
Email: roadstransportandparking@cornwall.gov.uk
Cornwall Council Waste and Environment Service
Engineering, Hydrology, Land Drainage, Waste
0300 1234 141
Email: environmentservice@cornwall.gov.uk
Devon and Cornwall Police
Tel: 101
Website: Devon and Cornwall police
Public Health England
Website: Public Health England
Tel: 01726 627881
Western Power (Electricity)
Power supply issues Tel: 0800 6783 105 or 105
General enquiries: 0800 096 3080
South West Water
Customer services and emergency helpline
Gas
There are a number of gas suppliers in Cornwall; you will need to contact your supplier for general enquiries.
If you smell gas call the National Grid UK Gas
Emergency helpline: 0800 111 999
Cornwall Fire, Rescue and Community Safety Service
24 hour fire safety advice: 0800 3581 999
Cornwall Council General enquiries
Tel: 0300 1234 232
Cornwall Council Housing
Tel: 0300 1234 161
Cornwall Council Adult Care, Health & Wellbeing
Tel: 0300 1234 131
Cornwall Council Revenues and Benefits
Tel: 0300 1234 121
Cornwall Council waste
Tel: 0300 1234 141
Emergency line: 0800 7313 247
Cornwall Council Family Information Service
Tel: 0800 587 8191
Other useful numbers:
For general insurance queries contact:
The Association of British Insurers
Tel: 020 7600 3333
Website: ABI website
For flood products and services contact
National Flood Forum
Tel: 01299 403055
Website: National Flood Forum Website
The Construction Centre
Tel: 01926 865825
Website: The Construction Centre Website
For support, advice, recovery and restoration services contact:
The British Damage Management Association (BDMA)
Tel: 01858 414278
Website: BDMA website
For financial advice or your local Citizens Advice Bureau contact:
Citizens Advice
03444 99 41 88
Flood helpline through March 2014 - 0300 008 0012
Website: Citizens Advice website
Local Citizens Advice Bureaus
39 Penwinnick Road
St Austell
PL25 5DR
Mount Folly Square
Bodmin
PL31 2DQ
Other useful websites:
POLYGON
Essential Guide To Flood Planning and Preparation
National Safety Council
British Red Cross
How to prepare for emergencies
American Redcross
For information on repairs following floods contact:
CIRIA
Tel:020 7549 3300
Website: CIRIA Website
For help with second hand furniture and household appliances
RE:SOURCE
Tel: 01208 269 296
Direct Line - How to minimise flood damage in your home
Website: Direct Line