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Housing and Support Solutions Engagement


Cornwall Council are engaging on the future service model of Housing and Support Solutions in Cornwall. These services provide accommodation and support to young people and working age adults aged 16-64. These are also known as Supported Living Services. This includes services for people with needs related to:

  • learning disabilities
  • autism
  • mental health
  • drug/alcohol dependency
  • and/or other complex needs

The following current contracts will come to an end in 2024:

  • Supportive Lifestyles services
  • Empowering Independence services

Demand for housing and support is currently exceeding supply. We would like to understand the current challenges and opportunities. This will help make sure the future service model is fit for purpose and able to meet increasing demand. 

We conducted a range of surveys, these were focused on the people who are using services, staff members and the providers of these services.

Market Engagement Activities 

We are inviting providers to express interest in our co-design discussions.

We conducted a soft market test on Lets Talk Cornwall

This was to:

  • help inform our understanding of the housing and the support market; and
  • confirm if this opportunity (if procured in the future) would be of interest to your organisation.

Market Engagement Conference 

We launched our market engagement at a half day conference for providers and stakeholders. This took place on 19 September 2023 at Heartlands, Pool.

The event was well attended with almost 80 people from a wide range of services. It was a great start to our market engagement programme.

Presentation from the Housing and Support Solutions Conference 2023

Market Engagement Workshops 

We are planning 6 thematic workshops to develop our recommissioning proposals. 

Please note: all workshops will be taking place via ‘Teams’. Please email adultscommissioning@cornwall.gov.uk to book your place for any of these sessions

Date Time Workshop Title Description

25 September 2023

9.30pm – 12.30pm

One integrated and unified service model for housing and support solutions

Co-design of Housing and Support Solutions service model to meet a range of care and support needs.

Co-design of specialist young people services for 16–25-year-olds, and services for working age adults aged 18-64.

Slides from workshop 1

28 September 2023

9.30am – 12.30pm

Services promote independence and focus on personalised outcomes

Services promote independence and focus on personalised outcomes. They support people to maximise their daily living skills and achieve their full potential.

This includes:

  • promoting integration into the local community
  • access to education and employment opportunities

Slides from workshop 2

5 October 2023

9.30am – 12.30pm

A streamlined commercial approach

Establishing a longer contract that provides

  • a light touch onboarding process
  • a more flexible approach to call-off for both supported housing and peripatetic support.

The preferred option is an Approved Provider List.

Co-design of the social value approach that will be used in the procurement documents. 

Slides from workshop 3

10 October 2023

2pm - 5pm

A range of supported housing that meets the needs of local people

Implementation of the additional supported housing requirements. (These are identified in the Draft Supported and Specialist Housing Strategy 2023 – 2050).

Increasing supported housing through the new contractual mechanism, potential incentives and wider collaborative work required to increase supply.

Slides from workshop 4

16 October 2023

9.30am – 12.30pm

A clear pricing methodology and parameters

Pricing methodology for the new contractual mechanism to include calculation of staffing requirements as a whole to deliver required care and support within a setting.

Rationalisation of non-care costs required for running the business and moving to gross payments.

Implementation of checks to ensure rent levels are reflective of market position and not excessive.

Slides from workshop 5

20 October 2023

9.30am – 12.30pm

Open Sessions: Opportunity to feedback on all topics

Feedback from the above workshops, proposed model and further opportunity to share thoughts / ideas

Slides from workshop 6

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