The Cornwall Council website will be unavailable from 10am on Sunday 12 November until 4pm on Monday 13 November.
This is due to essential maintenance to upgrade the content management system.
Some websites which are linked to from the Cornwall Council website will still be available.
- Webcast for West Sub Area Planning Committee 13 November 10am
- Council tax and benefits Self-service
- Adult safeguarding referral
- Request help for an adult
- Children’s' Early help request
- Allegations against someone who works with children
- Jobs and careers website
- To access your library account
- To access Homechoice
- To access your Parking permits
- To make a planning application use the Planning portal
- To view, or comment on a planning application
- Mapping
- To view meetings, minutes or agendas
- Let’s Talk Cornwall
- Respond to the annual canvass
- View and search interactive mapping
- Report a missed rubbish collection
- Report a missed recycling collection
- Report a missed garden waste collection
- Report a street or beach that needs cleaning (including broken glass and drug litter)
If you need to report something not listed above on 12 or 13 November, please try to do so after 4pm on Monday 13 November or please use the main switchboard phone numbers below. Please note due to the downtime the phone lines will be busier than usual.
Phone lines are open at 10am on Wednesdays, 9am on Monday, Tuesday, Thursday, and Friday and close at 6pm:
- Adult Care and Support - 0300 1234 131
- Adult Education - 0300 1231 117
- Benefits - 0300 1234 121
- Business Regulatory Support - 0300 1234 212 (option 4)
- Children Schools and Families - 0300 1234 101
- Council Tax and Business Rates - 0300 1234 171
- Elections - 0300 1231 115
- Environmental Health - 0300 1234 212 (option 2)
- Environmental Management - 0300 1234 202
- Cornwall Fire and Rescue Service - 0800 3581 999
- Cornwall Housing - 0300 1234 161
- Licensing - 01726 223 433
- Libraries - 0300 1234 111
- Multi Agency Referral Unit (MARU) on 0300 123 1116
- Planning - 0300 1234 151
- Refuse and Recycling - 0300 1234 141
- Registration Service - 0300 1234 181
- Roads, Transport and Parking - 0300 1234 222
- Trading Standards - 0300 1234 191 (For consumer advice or to make a complaint about goods or services - 0808 223 1133)
Please accept our apologies for any inconvenience caused.