It is your responsibility to keep your details up to date, including your address. Please notify us of any changes no later than 28 days before your current card expires. This will avoid delays to the renewal process. Unfortunately, you cannot renew your bus pass at the library.
Renew your disabled bus pass
You can renew your bus pass online. You need the following information before you start your application:
- Evidence of Address
- Evidence of Eligibility
- National Insurance Number
- Valid email address - only one email address per bus pass
- Head and shoulders photograph of good quality. Please note, we accept photographs from mobile devices such as 'Selfies'
Renew your disabled bus pass online
Or you can download and complete the application form and either send it to us:
- by email at concessionaryfares@cornwall.gov.uk
- in the post using the address below
- or hand it in to your local library
Please remember to submit all required, in date, evidence so we can process your application. Please do not send original documents.
Renew your senior bus pass
If you have a senior bus pass we will automatically send you a new pass before your current one expires. We will send your new pass to the postal address we hold for you so its important you notify us of any change of address.